Turn One-Time Buyers into Lifetime Customers
We help you increase customer loyalty, repeat sales, and long-term brand growth with powerful retention marketing strategies.
What is Retention Marketing?
Retention marketing is about keeping your existing customers engaged, loyal, and coming back for more. Acquiring a new customer costs up to 5x more than retaining an existing one – that’s why brands that focus on retention grow faster and profit more.
Email Marketing
SMS Marketing
Web & App Push Notifications
In-App Messages
WhatsApp Marketing
- Direct, personal, and conversational.
- High open rate (90%+) because messages land where customers chat daily.
Best for:
- Sending personalized offers
- Order updates & tracking
- Abandoned cart reminders
- Quick customer support
Email Marketing
- Still the most powerful retention channel when used with personalization.
- Automated campaigns help brands stay top-of-mind.
Best for:
- Welcome & onboarding sequences
- Product recommendations
- Win-back campaigns for inactive customers
- Newsletters & seasonal sales
SMS Marketing
- Instant and effective — customers open SMS within 3 minutes on average.
- Great for time-sensitive campaigns.
Best for:
- Flash sales & limited-time offers
- Order confirmations
- OTPs & authentication codes
- Quick reminders (e.g., "Your cart is waiting")
Web & App Push Notifications
- Short messages delivered directly to browsers or mobile devices.
- Keeps users engaged even if they’re not on your website/app.
Best for:
- Abandoned cart alerts
- New product launches
- Limited-time promotions
- Content updates
In-App Messages
- Messages displayed inside your app while the user is active.
- Less intrusive, more contextual.
Best for:
- Onboarding guidance
- Upselling new features
- Announcing loyalty rewards
- Personalized offers based on behavior
Our Retention Marketing Services
1
Loyalty & Rewards Programs
Keep customers coming back with points, cashback, and referral systems. Loyalty programs create a sense of belonging and make every purchase more rewarding.
2
Post-Purchase Engagement
The journey doesn’t end after checkout. We use review requests, replenishment reminders, and personalized product recommendations to turn one-time buyers into repeat customers.
3
Customer Feedback & Surveys
Listening is just as important as selling. Feedback and surveys give valuable insights that help refine your products, services, and customer experience.
4
Referral & Advocacy Programs
Turn happy customers into brand advocates by rewarding them for bringing in new customers.
5
Personalized Product Recommendations
AI/behavior-driven suggestions that show customers exactly what they’re most likely to buy next.
6
Subscription & Replenishment Programs
Encourage customers to subscribe for recurring products (like consumables) or get timely reminders when it’s time to reorder.
7
Community Building & Social Engagement
Creating brand communities on platforms like Facebook, Instagram, or Discord to foster loyalty, trust, and engagement beyond transactions.
8
Data-Driven Cohorts
Data-driven cohorts help segment customers by behavior, loyalty, and value — enabling personalized campaigns that re-engage dormant users, reward VIPs, and nurture first-time buyers effectively.
