Client Servicing Executive (Account Management)
Role Overview:
We are looking for a Client Servicing Executive who will manage client
communication and ensure smooth delivery of digital marketing services. The role focuses on maintaining strong relationships with clients and coordinating with internal teams to achieve campaign goals.
Key Responsibilities
- Manage day-to-day communication with clients
- Understand client requirements and campaign goals
- Coordinate with internal teams like performance marketing, creative, and development
- Share campaign updates and performance reports with clients
- Ensure timely delivery of services and project tasks
- Handle client queries and resolve issues quickly
- Maintain client records and account details
- Support the team in improving client satisfaction and retention
Requirements
- Minimum 2–3 years of experience in client servicing or account management
- Experience working with digital marketing or advertising agencies
- Strong communication and relationship management skills
- Good understanding of digital marketing services
- Ability to manage multiple client accounts
- Organized and detail-oriented
Work Details
- Work from Office
- Full-time position
